The importance of human interactions during the rise of AI
Since 1977, ALS United Mid-Atlantic has made direct, personal care for people with ALS a top priority. Our organization was founded on human connection. When ALS patients and families felt that their needs were not being met, they united to advance personal care, invest in research, and advocate for better legislation.
The heart of the ALS United Mid-Atlantic mission from the start was through services like support groups that were initially organized at the home of Ben and Dottie Ohrenstein over 40 years ago.
Today, people with ALS and their caregivers and family members are concerned about the direction of healthcare in general. While Artificial Intelligence, or AI, offers significant hope for research and technology, people do not want to lose that human touch when it comes to care.
When someone reaches out with personal concerns about their own ALS needs or the care of a loved one, they want to know that a human being is answering those questions with expertise and compassion. That is why ALS United Mid-Atlantic remains committed to our core mission and principles of direct care with real people providing real help.
When a person with ALS attends an ALS United Mid-Atlantic supported ALS Treatment Center, they will meet with expert doctors, health professionals, and our trained nurses and social workers. That human connection is further extended to virtual clinic sessions, home visits, and patient and family events.
When you have questions about progressing symptoms or changes to insurance or Medicare and Medicaid, you will get answers from an ALS United Mid-Atlantic nurse or social worker who is advocating on your behalf instead of search results from an AI chat program.
“We are proud of our exceptional care team at ALS United Mid-Atlantic,” said Director of Care Services Steve Spaulding, MA. “Our care professionals know our patients and families on a first name basis and develop real connections to care for their needs and concerns. ALS is disease that can progress rapidly and our staff has the experience to prepare for those changes and provide the human connection that people want.”
To learn more about the ALS United Mid-Atlantic Care Team, visit https://alsmidatlantic.org/navigating-als/care-team.
Members of the ALS United Mid-Atlantic care team are also active with the ALS United Walk. Join a Walk today at www.alsunitedwalk.org.
